Certificate in Omnichannel Strategy

The University of St. Thomas has cultivated a rich tradition of intellectual inquiry and ethical leadership. At the heart of the St. Thomas experience is a dedication to holistic education, where students are not only equipped with knowledge and skills but also encouraged to explore their ethical and moral responsibilities. St. Thomas offers a diverse range of undergraduate and graduate programs across multiple disciplines, all underscored by a rigorous curriculum and a supportive learning environment. The university prides itself on fostering a tight-knit community where faculty, staff, and students collaborate to address real-world challenges. This emphasis on community extends beyond the campus, with St. Thomas actively contributing to the betterment of society through service-learning initiatives and partnerships with local organizations. As a beacon of intellectual inquiry and social responsibility, the University of St. Thomas stands as a testament to the transformative power of education.

Customer expectation and preferences are evolving constantly. With the accelerating development and adoption of new technologies, consumers are constantly moving across devices, communication channels or physical locations. Enabled by technology and data, omnichannel integrates multiple touch points through online and in-person interactions to create a seamless and relevant user experience, drive sales and build customer loyalty. The Graduate Certificate in Omnichannel Strategy provides you with tools to understand the consumer behavior and develop strategies to successfully improve performance of your business regardless of place, time, or device. At the conclusion of the program, you’ll be prepared to craft a streamlined customer experience across all platforms.